Bigcommerce vs. Shopify; Similarities and Differences

Starting an online business can be stressful. The stress comes not only setting up, but from having to choose the best platform for your business. Whatever you want must help your business grow, while remaining cost-effective and easy to use.

Bigcommerce and Shopify are two powerful b2b ecommerce platforms that have contributed to the growth of many online businesses. We will analyze Bigcommerce vs. Shopify with a particular focus on their similarities and differences.

Similarities between Shopify and Bigcommerce

Website builders

Website builders

Both platforms are e-commerce website builders. Websites are an essential component in online businesses. Through the platforms, you will be able to build attractive, responsive, easy to use sites.


Both Bigcommerce and Shopify will allow you to customize themes, and add extensions that will assist in the running of your online store. You can use the free ones or purchase depending on your preference. Best of all, you manage everything from the dashboard.


Customer support

Both platforms have 27/7 customer support. You have the option of using emails, live chats, or even the phone.


Easy to reach customer care allow for efficiency because the user can promptly resolve issues, in case they run into any problems.


Shopify and Bigcommerce work with designers, store developers, marketers, among others on the daily. They both extend the services of these experts to any client who may have a particular need.

Differences between Shopify and Bigcommerce

Fee for transactions

Every time a customer makes a purchase; the business owner pays a fee. If you use a third party payment gateway on Shopify, you will incur a cost. The prices will eventually be very costly for a business owner due to the number of transactions that occur. It will therefore significantly impact on the revenue from the business.

On the brighter side, though, the better your plan, the less your transaction fees. Of course, the higher the plan, the more you will pay monthly. See if it makes sense to upgrade vis-a-vis paying the transaction costs.

Bigcommerce does not charge transaction costs.



As we have indicated above, both platforms allow for website customization by adding themes or extensions. You will find more themes and extensions on Shopify than on Bigcommerce.

But, do your research well before opting for a particular platform. You will realize that while Shopify gives away a lot for free, you will need to pay for some of the better options; options that come as standard on Bigcommerce.

Pricing for the plans

The basic plan on both platforms starts at $29.99 per month. However, the best plans; Shopify Enterprise Plan and Bigcommerce Pro have a $50 differential at $299 and $249 respectively. We can summarise the differences as follows:-

Customer support

Shopify and Bigcommerce have many similarities and differences. In making a decision, focus on what you can live with and what may be a deal breaker.

Also, consider that many of the functionalities you may want are available as extensions. But, be careful about what you take on, as you will incur a monthly cost for the apps. If you are starting on your entrepreneurship journey, you may not want to bear some of these costs.


Choose a platform that will grow with your business, so that you do not have to make changes at a later stage.